.triq-support-call{position:fixed;inset:auto 20px 20px auto;z-index:1500;width:min(900px,calc(100vw - 40px));max-height:calc(100dvh - 40px);overflow:auto;background:#fff;border:1px solid #d6e0ee;border-radius:16px;box-shadow:0 16px 60px #132f5b30;padding:18px;color:#132e50}
.triq-support-call .call-head,.triq-support-call .call-controls,.support-title{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.triq-support-call h2,.triq-remote-support h2{margin:0;font-size:18px}
.triq-call-panel.triq-support-call .call-head h2{color:#132e50}
.triq-call-panel.triq-support-call .call-status{color:#244d70;margin:10px 0 14px}
.o-chat-head [data-action="biz-chat-remote-support"]{border:0;border-radius:8px;background:#eaf1fb;color:#174b89;padding:7px 10px;font:inherit;font-size:12px;white-space:nowrap}
.triq-support-call .call-videos{display:flex;flex-wrap:wrap;gap:10px;max-height:55dvh;overflow:auto}
.triq-support-call .call-track{margin:0;flex:1 1 160px;background:#eef3fa;border-radius:8px;overflow:hidden;min-width:0}
.triq-support-call .call-track.is-screen{flex-basis:100%}
.triq-support-call video{display:block;width:100%;max-height:45dvh;object-fit:contain;background:#172235}
.triq-support-call figcaption{font-size:12px;padding:5px 8px}
.triq-support-call .call-controls{justify-content:flex-start;margin-top:12px}
.triq-support-call .small,.triq-remote-support .small{font-size:12px;line-height:1.45}
.triq-support-call .call-caption-options{margin-top:10px}
.triq-remote-support{box-sizing:border-box;width:min(650px,calc(100vw - 32px));max-height:calc(100dvh - 32px);overflow:auto;border:1px solid #d6e0ee;border-radius:16px;padding:22px;color:#132e50;background:#fff}
.triq-remote-support::backdrop{background:#10294488}
.triq-remote-support p{line-height:1.5;font-size:14px}
.triq-remote-support label{display:grid;gap:7px;margin:12px 0;font-size:14px}
.triq-remote-support input:not([type=checkbox]),.triq-remote-support select{box-sizing:border-box;width:100%;padding:9px;border:1px solid #c9d6e7;border-radius:7px;font:inherit}
.triq-remote-support .support-check{display:flex;align-items:flex-start;gap:9px;line-height:1.45}
.triq-remote-support .support-check input{flex-shrink:0;margin-top:4px}
.support-native-notice{padding:12px;border:1px solid #ebc474;background:#fff7e6;border-radius:8px;font-size:13px;line-height:1.5}
.support-native-notice strong{display:block}
.support-item{border:1px solid #d9e2ef;border-radius:10px;padding:14px;margin:14px 0}
.support-item h3{margin:0;font-size:16px}
.support-device{display:block;font-size:24px;letter-spacing:2px;margin:10px 0}
.support-new summary{cursor:pointer;padding:10px 0;font-weight:600}
.support-status{min-height:18px}
@media(max-width:600px){.triq-support-call{inset:auto 8px 8px;width:calc(100vw - 16px);max-height:calc(100dvh - 16px);padding:12px}.triq-support-call .call-controls .btn{font-size:12px}.triq-remote-support{padding:16px}}

/* Email sign-in and private Remote Assist entry. */
.triq-login-methods{display:flex;gap:8px;margin:12px 0 18px}.triq-login-methods .btn{flex:1}.chat-private-start{margin:8px 0 12px}.chat-private-start>.card{max-width:640px;margin-top:10px}.support-item h3{margin:0 0 8px}.support-screen-status{font-size:13px}

/* Inline password/OTP switch beneath the sign-in field. */
.auth-card .triq-login-links{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:7px 0 12px}
.auth-card .triq-auth-link{padding:0;border:0;background:transparent;color:var(--accent,#1559b4);font-size:13px;font-weight:500;line-height:1.7;text-align:left;cursor:pointer}
.auth-card .triq-auth-link:hover{text-decoration:underline}
.auth-card .triq-login-links .triq-auth-link:last-child{text-align:right;margin-left:auto}
.auth-card .triq-otp-entry{display:flex;align-items:stretch;gap:8px}
.auth-card .triq-otp-entry input{flex:1;min-width:0;width:100%;letter-spacing:2px}
.auth-card .triq-otp-entry input::placeholder{letter-spacing:normal}
.auth-card .triq-send-otp{flex:none;min-width:116px;white-space:nowrap;font-size:12px;padding:8px 10px}
.auth-card .triq-login-factor:not([hidden]){margin:12px 0}
.auth-card .triq-login-factor[hidden]{display:none!important}

/* First-party attended desktop viewer */
.triq-assist-desktop{width:min(1040px,calc(100vw - 32px));padding:22px}
.triq-assist-desktop [hidden]{display:none!important}.assist-badge{display:inline-block;font-size:11px;padding:3px 8px;border-radius:12px;background:#eaf0fe;margin-top:6px;color:#1955a5}.assist-setup{display:grid;grid-template-columns:1fr 1fr;gap:16px}.assist-setup .support-item{margin:8px 0}.assist-setup p{font-size:13px}.assist-pair input{text-transform:uppercase;letter-spacing:1px}.assist-device{min-height:40px}.assist-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.assist-toolbar>div{display:flex;gap:8px;flex-wrap:wrap}.assist-session{border-top:1px solid #dce4ef;padding-top:16px}.assist-person,.assist-help{font-size:12px!important}.assist-view{display:flex;justify-content:center;align-items:center;min-height:160px;background:#101c2c;border-radius:8px;overflow:hidden}.assist-screen{display:block;max-width:100%;max-height:55dvh;width:auto;height:auto;outline:none;touch-action:none}.assist-screen:focus{outline:3px solid #53b7ff;outline-offset:-3px}.triq-assist-desktop .btn.danger{background:#bf2e3b;color:#fff;border-color:#bf2e3b}.assist-live .assist-intro{display:none}.assist-live .support-status:empty{display:none}@media(max-width:700px){.assist-setup{grid-template-columns:1fr}.triq-assist-desktop{padding:15px}.assist-screen{max-height:45dvh}.assist-toolbar .btn{font-size:12px}}

/* TRIQ Remote Assist 2 */
.triq-assist-v2{zoom:calc(1 / var(--triq-fit-scale,1));box-sizing:border-box;width:min(620px,calc(100vw - 28px));max-width:none;max-height:calc(100dvh - 28px);margin:auto;padding:28px;border:1px solid #dce5f2;border-radius:22px;background:#fff;color:#163457;box-shadow:0 24px 90px #0c23484a;font:14px/1.5 system-ui,sans-serif;overflow:auto}
.triq-assist-v2::backdrop{background:#102b4c99;backdrop-filter:blur(4px)}.triq-assist-v2 [hidden]{display:none!important}.triq-assist-v2 *{box-sizing:border-box}.triq-assist-v2 button,.triq-assist-v2 input,.triq-assist-v2 textarea{font:inherit}.triq-assist-v2 h2{font-size:25px;margin:2px 0 0}.triq-assist-v2 h3{font-size:17px;margin:0 0 12px}.ra-header,.ra-toolbar,.ra-address-row{display:flex;align-items:center;justify-content:space-between;gap:14px}.ra-header{margin-bottom:26px}.ra-eyebrow{color:#5f7897;font-size:10px;letter-spacing:2px;font-weight:700}.ra-confirm p{color:#61758e;max-width:48ch;margin:10px 0 24px}.ra-confirm .btn+.btn{margin-left:8px}.ra-connect label{display:block;font-weight:650;margin-bottom:9px}.ra-address-row input{min-width:0;width:100%;padding:15px 16px;border:1px solid #b9cce8;border-radius:10px;font-size:21px;letter-spacing:1px;color:#163457;background:#f8faff}.ra-status{font-size:13px;color:#536e8e;margin:15px 0 0}.ra-status:empty{display:none}.ra-expanded{width:calc(100vw - 32px);height:calc(100dvh - 32px);padding:20px;overflow:hidden;display:flex;flex-direction:column}.ra-expanded .ra-header{margin-bottom:12px}.ra-expanded .ra-session{display:flex;flex-direction:column;min-height:0;flex:1}.ra-toolbar{margin-bottom:14px;flex-wrap:wrap}.ra-peer{display:block;color:#61758e;font-size:12px}.ra-actions{display:flex;gap:6px;flex-wrap:wrap}.ra-actions .btn{padding:8px 11px;min-height:36px}.ra-live{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;flex:1;min-height:0}.ra-live.ra-chat-hidden{grid-template-columns:minmax(0,1fr)}.ra-display{position:relative;min-height:180px;min-width:0;background:#0e192c;border-radius:12px;overflow:hidden;display:flex;align-items:center;justify-content:center}.ra-screen{width:100%;height:100%;min-height:0;object-fit:contain;outline:none;touch-action:none}.ra-screen:not([src]){display:none}.ra-screen:focus{box-shadow:inset 0 0 0 2px #669cf7}.ra-screen-placeholder{position:absolute;color:#bacbe3;padding:30px;text-align:center}.ra-resolution{position:absolute;bottom:6px;left:12px;background:#0b172dcc;color:#d9e8ff;padding:3px 8px;border-radius:4px;font-size:10px;pointer-events:none}.ra-chat{border:1px solid #dce5f2;border-radius:12px;display:flex;flex-direction:column;min-height:0;padding:15px;background:#f8faff}.ra-chat h3{font-size:15px}.ra-messages{flex:1;min-height:90px;overflow:auto;margin:0 -4px 12px;padding:0 4px}.ra-message{padding:10px 12px;border:1px solid #e0e7f1;background:#fff;border-radius:10px;margin-bottom:10px;overflow-wrap:anywhere;font-size:13px}.ra-message strong{font-size:11px;color:#5f7897}.ra-message p{white-space:pre-wrap;margin:4px 0 0}.ra-message.ra-mine{background:#eaf1ff;border-color:#d5e4ff}.ra-save{max-width:100%;white-space:normal;text-align:left;font-size:12px!important;margin-top:7px!important}.ra-compose textarea{resize:vertical;min-height:60px;max-height:130px;width:100%;border:1px solid #cbd9ed;border-radius:8px;padding:10px;color:#163457;background:#fff}.ra-compose>div{display:flex;justify-content:space-between;margin:8px 0}.ra-chat>small{font-size:10px;color:#71839c}.ra-sr{position:absolute;clip:rect(0,0,0,0);width:1px;height:1px;overflow:hidden}.triq-assist-v2.ra-fullscreen{width:100vw;height:100dvh;max-height:none;border:0;border-radius:0;margin:0;background:#fff}.chat-remote-download{padding:15px;border:1px solid #c9dafa;border-radius:12px;background:#edf4ff;display:flex;flex-direction:column;gap:6px}.chat-remote-download strong{font-size:15px}.chat-remote-download a{color:#185bb5;font-weight:650;text-decoration:underline}.chat-remote-download small{font-size:11px;color:#5b7291}
@media(max-width:760px){.triq-assist-v2{padding:18px}.ra-expanded{padding:12px}.ra-header{margin-bottom:18px}.ra-expanded .ra-header h2{font-size:19px}.ra-live{grid-template-columns:1fr;grid-template-rows:minmax(150px,1fr) minmax(170px,38%);gap:10px}.ra-live.ra-chat-hidden{grid-template-rows:1fr}.ra-toolbar{gap:8px}.ra-actions{gap:4px}.ra-actions .btn{font-size:11px;padding:6px 8px}.ra-chat{padding:9px}.ra-chat h3{margin-bottom:5px}.ra-messages{min-height:35px;margin-bottom:4px}.ra-compose textarea{min-height:36px;height:36px}.ra-chat>small{display:none}.ra-address-row input{font-size:16px}.ra-eyebrow{font-size:9px}.ra-address-row{gap:7px}}

/* Remote Assist appearance update — scoped to the existing modal. */
.triq-assist-v2{width:min(560px,calc(100vw - 32px));padding:28px;border:1px solid #dce5f2;border-radius:20px;font:14px/1.55 system-ui,-apple-system,"Segoe UI",sans-serif;box-shadow:0 24px 80px #0d294540;color:#163457}
.triq-assist-v2.ra-address-mode{width:min(680px,calc(100vw - 32px))}
.triq-assist-v2::backdrop{background:#112b4b7a;backdrop-filter:blur(5px)}
.triq-assist-v2 .ra-header{align-items:center;gap:16px;margin:0 0 24px;padding:0 0 22px;border-bottom:1px solid #e7edf5}
.triq-assist-v2 .ra-brand{display:flex;align-items:center;gap:13px;min-width:0}
.triq-assist-v2 .ra-brand-icon{display:grid;place-items:center;flex:none;width:48px;height:48px;border:1px solid #dce8fc;border-radius:14px;background:#eef4ff;color:#185bb5}
.triq-assist-v2 svg{display:block;width:24px;height:24px;flex:none}
.triq-assist-v2 .ra-brand-icon svg{width:27px;height:27px}
.triq-assist-v2 .ra-eyebrow{display:block;font-size:9px;font-weight:700;letter-spacing:1.6px;line-height:1.4;color:#6981a0}
.triq-assist-v2 .ra-header h2{margin:3px 0 0;font-size:23px;line-height:1.2;letter-spacing:-.5px;color:#163457}
.triq-assist-v2 .btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;flex:none;width:auto;min-height:44px;margin:0;padding:10px 19px;border:1px solid #d9e3f1;border-radius:10px;background:#fff;color:#294566;font-size:14px;font-weight:600;line-height:1.3;white-space:nowrap;cursor:pointer;box-shadow:none;transition:background .15s,border-color .15s}
.triq-assist-v2 .btn:hover{background:#f3f7fd;border-color:#bfcfe5}
.triq-assist-v2 .btn.primary{background:#185bb5;color:#fff;border-color:#185bb5;box-shadow:0 3px 8px #185bb51a}
.triq-assist-v2 .btn.primary:hover{background:#124b99;border-color:#124b99}
.triq-assist-v2 .btn.danger{background:#fff1f2;color:#ad3047;border-color:#f3d0d6}
.triq-assist-v2 .btn:focus-visible{outline:3px solid #93b8f3;outline-offset:3px}
.triq-assist-v2 .btn:disabled{opacity:.5;cursor:default}
.triq-assist-v2 .ra-close{min-height:36px;width:36px;height:36px;padding:7px;border-color:transparent;background:#f4f7fb;color:#627b99;align-self:center}
.triq-assist-v2 .ra-close svg{width:20px;height:20px}
.triq-assist-v2 .ra-confirm h3{font-size:22px;line-height:1.35;letter-spacing:-.35px;margin:0 0 10px}
.triq-assist-v2 .ra-confirm p{max-width:none;margin:0;color:#647990;font-size:14px;line-height:1.65}
.triq-assist-v2 .ra-consent-note{display:flex;align-items:center;gap:10px;margin:20px 0 24px;padding:12px 14px;border-radius:10px;background:#f4f1fc;color:#66558b;font-size:12px;line-height:1.5}
.triq-assist-v2 .ra-consent-note svg{width:21px;height:21px;color:#8c79c5}
.triq-assist-v2 .ra-confirm-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding-top:20px;border-top:1px solid #e7edf5}
.triq-assist-v2 .ra-confirm-actions .btn{min-width:105px;margin:0}
.triq-assist-v2 .ra-connect label{font-size:13px;font-weight:650;margin:0 0 10px}
.triq-assist-v2 .ra-address-row{gap:12px;align-items:stretch}
.triq-assist-v2 .ra-address-row input{height:54px;margin:0;padding:12px 16px;border:1px solid #cbd9eb;border-radius:10px;font-size:21px;font-weight:500;font-variant-numeric:tabular-nums;letter-spacing:1px;line-height:1.3;background:#f8faff;color:#163457;box-shadow:none}
.triq-assist-v2 .ra-address-row input::placeholder{color:#8595aa;opacity:1}
.triq-assist-v2 .ra-address-row input:focus{outline:0;border-color:#4380d5;box-shadow:0 0 0 3px #e6effe}
.triq-assist-v2 .ra-address-row .btn{min-width:112px;align-self:stretch}
.triq-assist-v2 .ra-download-note{display:flex;align-items:flex-start;gap:12px;padding:15px 16px;margin-top:20px;border:1px solid #dce8fa;border-radius:12px;background:#f1f6ff}
.triq-assist-v2 .ra-note-icon{flex:none;color:#185bb5;padding-top:1px}
.triq-assist-v2 .ra-download-note strong{display:block;font-size:13px;font-weight:650;color:#254d80;margin:0 0 4px}
.triq-assist-v2 .ra-download-note p{font-size:12px;line-height:1.65;color:#637b9a;margin:0}
.triq-assist-v2 .ra-status{margin:18px 0 0;padding:10px 12px;border-radius:9px;background:#f6f8fc;font-size:12px;overflow-wrap:anywhere}
.triq-assist-v2.ra-expanded{width:calc(100vw - 32px);height:calc(100dvh - 32px);padding:18px}
.triq-assist-v2.ra-expanded .ra-header{margin-bottom:14px;padding-bottom:14px}
.triq-assist-v2.ra-expanded .ra-brand-icon{width:38px;height:38px;border-radius:11px}
.triq-assist-v2.ra-expanded .ra-header h2{font-size:20px}
.triq-assist-v2 .ra-actions .btn{min-height:36px;padding:8px 11px;font-size:12px}
.triq-assist-v2 .ra-chat .btn{min-height:36px;padding:8px 12px;font-size:12px}
.triq-assist-v2.ra-fullscreen{width:100vw;height:100dvh;max-height:none;border:0;border-radius:0;margin:0}
@media(max-width:600px){
 .triq-assist-v2,.triq-assist-v2.ra-address-mode{width:calc(100vw - 24px);padding:20px;border-radius:17px;max-height:calc(100dvh - 24px)}
 .triq-assist-v2 .ra-header{gap:10px;padding-bottom:18px;margin-bottom:20px}
 .triq-assist-v2 .ra-header h2{font-size:21px}.triq-assist-v2 .ra-brand{gap:10px}.triq-assist-v2 .ra-brand-icon{width:42px;height:42px}
 .triq-assist-v2 .ra-confirm h3{font-size:20px}.triq-assist-v2 .ra-confirm p{font-size:13px}
 .triq-assist-v2 .ra-address-row{flex-wrap:wrap;gap:12px}.triq-assist-v2 .ra-address-row input{width:100%;flex-basis:100%;font-size:19px;height:52px}
 .triq-assist-v2 .ra-address-row .btn{width:100%;min-height:46px}.triq-assist-v2 .ra-download-note{margin-top:16px;padding:13px;gap:9px}
 .triq-assist-v2.ra-expanded{width:calc(100vw - 16px);height:calc(100dvh - 16px);max-height:none;padding:12px}
 .triq-assist-v2.ra-expanded .ra-header{margin-bottom:10px;padding-bottom:10px}.triq-assist-v2 .ra-actions .btn{min-height:32px;padding:7px 9px;font-size:11px}
 .triq-assist-v2.ra-fullscreen{width:100vw;height:100dvh;margin:0;border-radius:0}
}

/* Session controls share the top header; the conversation always stays visible. */
.triq-assist-v2 .ra-header>.ra-actions{margin-left:auto;justify-content:flex-end;align-items:center}
.triq-assist-v2 .ra-header>.ra-actions[hidden],.triq-assist-v2 [data-ra=close][hidden]{display:none!important}
.triq-assist-v2 .ra-toolbar{min-height:0;margin-bottom:14px}
.triq-assist-v2 .ra-system{background:#edf3fc;border-style:dashed;color:#476184;font-size:13px}
.triq-assist-v2 .ra-chat-note{line-height:1.4}
@media(max-width:620px){.triq-assist-v2 .ra-header{flex-wrap:wrap;gap:12px}.triq-assist-v2 .ra-header>.ra-actions{gap:6px}.triq-assist-v2 .ra-header>.ra-actions .btn{padding:9px 11px;font-size:12px}}